Returns policy

  1. All our product have a 2 year manufacture warranty and we give a 1 year warranty on what we have built for you, the first 60 days is free returns, after the first 60 day’s you will have to pay the p&p (post and packaging).

  2. Our warranty only covers our products, if you have installed 3rd party components If a fualt is found with your machine due to this componant we will not cover the cost, we will only cover our parts, we keep serial numbers so when know what parts we have sold.

  3. We do not cover any 3rd party software you may install, any software not recommended by us will not be covered, so if you install 3rd party software please run your anti-virus or malware scan.

  4. If you have removed any components from your pc please make us aware, If you have any problems with your set up please contact Pcregenerationstation@gmail.com and we will handle the problem within 24hrs.

  5. If you are within a 15-mile radius we may be able to send an engineer out, However this isn’t guaranteed, If you have removed any parts or seals your warranty may be void.

  6. In your packaging we may have to put some packaging inside you’re new pc do not worry we will tell you, Please remove the packaging carefully, Close your computer, the additional packaging is to protect The components in your pc.

  7. On arrival of your new pc please check the package carefully and insure no damage has taken place, if you notice some damage please take pictures and e-mail/call us to inform us, this will save any future problems, After contacting us proceed with opening your new pc

  8. We try to install all updates to your pc, However this is just to test the product, we will always try and leave the system so you have to install any updates needed for cpu/gpu.

  9. Unlike some of our competitors we’ll always try to install the correct bios version to the pc if you notice this is not done please do not install prior to telling us, Again this is to protect you.

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                                      company no. 12393054